Effective Date: [15th September 2025]
Areterix Technologies LLP (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how our Meta-integrated application (“App”) handles information when connecting and syncing with your Odoo ERP system.
1. Information We Collect
When you use our App, we may collect the following types of data depending on the permissions you grant:
- Business Data: information synced between Meta platforms (e.g., Facebook, Instagram, WhatsApp) and your Odoo ERP, such as leads, messages, contact details, and order information.
- User Account Information: limited profile details such as name, email, and phone number, only when required for authentication or to enable syncing.
- Usage Data: technical logs, device type, and interaction details for troubleshooting and improving performance.
We do not collect sensitive personal data (such as passwords, payment information, or financial account details) through this App.
2. How We Use the Information
We use the collected information solely to:
- Sync your Meta account data with your Odoo ERP instance.
- Provide, operate, and improve the App’s features.
- Ensure secure authentication and authorized access.
- Offer technical support and resolve issues.
We do not use your data for advertising or unrelated commercial purposes.
3. Sharing of Information
We do not sell or rent your information. Data may be shared only in the following cases:
- With Odoo ERP: data is transferred as per the integration setup you configure.
- With Service Providers: trusted vendors who assist in hosting, maintenance, or support under strict confidentiality agreements.
- For Legal Reasons: if required by applicable law or to protect rights, safety, or property.
4. Data Retention
- Data is retained only as long as required to provide syncing services between Meta and Odoo ERP.
- Logs and temporary records are automatically deleted within a reasonable time.
- You may request data deletion at any time (see Section 6).
5. Security Measures
We implement reasonable technical and organizational measures to protect data against unauthorized access, alteration, or loss. However, no method of transmission over the Internet is completely secure.
6. Your Rights
You have the right to:
- Access the personal data processed through the App.
- Request correction or deletion of your data.
- Withdraw consent for data processing (where applicable).
For deletion requests, please contact us at [Insert Support Email].
7. Third-Party Services
This App integrates with Meta platforms (Facebook, Instagram, WhatsApp) and Odoo ERP. Your use of those platforms is subject to their respective privacy policies:
8. Children’s Privacy
Our App is designed for business use only and is not directed at children under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or requests about this Privacy Policy or how your data is handled, please contact us at:
Areterix Technologies LLP
Email: info@areterix.com
Phone: +91 63542 36817